Shipping policy
1. Overview
At ANTARADUS, we are committed to delivering your fashion items as quickly and efficiently as possible. Please read this Shipping Policy carefully to understand our shipping process, timelines, and costs.
2. Order Processing Time
All orders are processed within 2 to 4 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive a confirmation email with your tracking number once your order has been dispatched.
3. Shipping Rates & Delivery Times
FAST SHIPPING :
|
Region |
Processing Time |
Delivery Time |
|
United States |
2–4 Business Days |
8–12 Business Days |
|
UK |
2–4 Business Days |
8–12 Business Days |
4. Free Shipping
ANTARADUS offers free shipping on all orders , regardless of destination (United States, UK, ). The free shipping threshold is calculated based on the total order value after any discounts have been applied.
5. Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to be updated in the carrier's system.
6. Shipping Delays
While we always strive to meet our estimated delivery timeframes, delays may occasionally occur due to factors beyond our control such as customs processing, weather conditions, or high-demand periods. If your order has not arrived within the estimated delivery window, our team will proactively reach out to you with an update. You may also contact us at any time at info@antardus.com.
7. Customs & Import Duties
For orders shipped to Canada and Europe, customers may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the shipping fee and are the sole responsibility of the customer. ANTARADUS has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing your order.
8. Incorrect Shipping Address
It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete. ANTARADUS is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately at info@antardus.com. We will do our best to correct it, but we cannot guarantee changes can be made once the order has been processed.
9. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at info@antardus.com within 7 days of the expected delivery date. We will investigate the matter and work with you to find the best resolution, which may include a replacement or refund depending on the situation.
10. Contact Us
If you have any questions about our Shipping Policy, please do not hesitate to contact us:
Email: info@antardus.com
We aim to respond to all inquiries within 24-48 H.
Last updated: March 2026